FAQ

How do I schedule my consultation?

Book your appointment online or send us an email (info@sweetrootsnyc.com). We'll find a time that fits your schedule. We suggest setting aside 15 minutes, so that Marisa can really get to know your tastes and needs.

What if I have very particular dietary needs?

Rest easy. Whether you are gluten-free, vegan, want to go paleo or just hate beets, we'll take care of you. Our menus and recipes are 100% customized to suit the needs of each of our clients. We're delighted to work with you to make meals that you love.

What is included in my package?

Each package includes unique menus and easy to follow recipes based upon the taste preferences, health goals and skills in the kitchen identified in your Sweet Roots Profile. Your box will include all of the ingredients you need to make your meals. We'll help you stay on track with weekly check-ins with a Sweet Roots Rep. 

Can I try it for a week?

Sure! We're sure you'll love it, so take us for a test drive. After your first week, we'll set you up to pay on a monthly basis. 

Do I live in your delivery zone?

We're able to deliver to most addresses in Manhattan and Brooklyn. Email us to double check. Delivery is only $10. 

How do I know everything will be fresh when it arrives?

We want you to be happy. If you are ever dissatisfied with the quality of any of the perishable items, let us know right away and we'll do the best we can to resolve it immediately. 

What if I have to suspend my deliveries for a week or two?

We know life happens: a business trip comes up, you score some concert tickets at the last minute, or your mother-in-law surprises you with a visit. We ask that you give us as much notice as possible. If you let us know before you approve your menu for the week, we’re happy to apply your credit for that week towards next month’s bill.

What if I want Sweet Roots to do something special for me?

Give us a call. We've brought our services into corporate offices, gotten kids cooking at a Harry Potter inspired birthday party, and taught at health and wellness retreats. We're always up for something new.